Southport Motel & Apartments (SMA)

1. Introduction
Southport Motel & Apartments (SMA) respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

2. Types of Personal Information Collected
We collect various types of personal information, including but not limited to:

• Name
• Contact details (address, phone number, email)
• Payment information
• Booking history
• Preferences and feedback

3. Purpose of Collecting Personal Information
We collect personal information for the following purposes:

• To process inquiries and reservations
• To manage and facilitate your stay with us
• To communicate with you, including responding to your inquiries and sending booking confirmations
• To send marketing communications, if you have opted in to receive them
• To comply with legal and regulatory obligations

4. How Personal Information is Collected
Personal information is collected through various means, including:

• When you make an inquiry or reservation via our website, phone, or in person
• When you subscribe to our e-newsletter
• When you provide feedback or communicate with us directly

5. Storage and Protection of Personal Information
We take reasonable steps to ensure your personal information is stored securely and protected from misuse, loss, unauthorized access, modification, or disclosure. This includes physical, electronic, and managerial procedures to safeguard the information we collect.

6. Access and Correction of Personal Information
You have the right to access and correct your personal information held by us. To request access or correction, please contact us at:

Southport Motel & Apartments (SMA)
131-133 Nerang Street, Southport, QLD 4215
Phone: 07 5591 4144
Email: sales@southportmotel.com.au

7. Disclosure of Personal Information
We do not provide your personal information to third parties, except where required by law or with your consent.

8. Marketing Communications
If you do not wish to receive marketing communications from us, please notify us, and we will remove you from our mailing list. If you are subscribed to our e-newsletter and wish to unsubscribe, you can do so by clicking the unsubscribe option at the bottom of each newsletter.

9. Complaints about Privacy Breaches
If you believe your privacy has been breached, please contact us immediately. We will investigate and respond to your complaint promptly in accordance with the APPs. You can contact us at:

Southport Motel & Apartments (SMA)
131-133 Nerang Street, Southport, QLD 4215
Phone: 07 5591 4144
Email: sales@southportmotel.com.au

10. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:

Southport Motel & Apartments (SMA)
131-133 Nerang Street, Southport, QLD 4215
Phone: 07 5591 4144
Email: sales@southportmotel.com.au